Orders are usually ready to be shipped within 1-3 business days. After being shipped, the Express delivery usually takes 1-2 weeks while the Standard delivery usually takes 3 weeks or longer. Please note that each process may take longer than the above depending on the product and destination.
You will receive a tracking number in your email once your order is shipped. Shipment tracking and tracking numbers for shipped orders are also available in your account's Orders page. (Click on the order number.)
Customs Policy (Important!)
Please make sure you're not importing anything banned by your country's customs authority. Please check with your customs authority first if you're uncertain whether the product you intend to buy is banned. Please note that Korean law prohibits South Korner from undervaluing items on package information documents. Also please note that our price does not include customs tax.
If we sent you a wrong/defective/damaged product, we'll own our mistake and make up for it. For other reasons, you may request return for unused/unopened items within 7 days from receiving them. We'll review your request and get back to you promptly. You can request a return in your account's Orders page, or you may contact us.
Only the customers we have the record of purchasing that item can write its reviews. Also login is required for writing reviews. Please understand that this is to provide credible reviews to our customers.
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